Wholesale Terms
Please read the wholesale contract below and accept the terms and conditions.
Please read these terms carefully. By clicking the "Agree" button at the bottom of this agreement you acknowledge that you have read and understand this agreement and agree to be bound by its terms and conditions. If you do not agree to these terms, please exit.
Ordering
You may place your wholesale order through our online shopping cart. Once your wholesale status has been approved, you will be able to login and view wholesale pricing discounts. You must be logged in to an approved wholesale account in order to view these prices. Items that do not have discounted prices are not available for wholesale purchase.
Payment
For all wholesale accounts, payment is due in full upon placement of order. We do not offer net terms at this time. We currently accept Credit Cards (Visa, Mastercard, Discover, and Amex) and PayPal. Your credit card will be charged for the full amount upon ordering.
Minimum Order
There is no minimum order.
Cancellation
All orders canceled after production has begun (typically within 3-5 days) will incur a cancellation fee of 20% or $99 (whichever is less).
Delivery
Since all items are made entirely by hand, production time varies depending on the size of your order. Orders $500 and under will ship in 1-2 weeks. Orders $500 and over will ship in 2-4 weeks. You will be notified of any further delays. Please add 1-2 weeks turnaround during high volume times such as the winter holiday season, so plan ahead and order early! Rush orders (1-2 weeks production time) are available on a limited basis and will incur a rush charge. Please note that rush orders are not always possible as our time and supplies are limited.
Shipping
All orders are shipped via USPS, or FedEx/UPS for larger orders. Please contact us if you have a preference for a particular shipping method. Shipping is automatically calculated by weight, and actual shipping charges will be added to your total. If we discover upon shipment that we can ship your order for less, you will be credited the difference.
Coupons
Please note that our standard retail coupons are not valid for wholesale customers. Only specially-issued wholesale coupons (codes beginning with WS) may be used on a wholesale order.
Store Listings
We like to keep our retailers page as up to date as possible. Your shop will be added to this directory after your 2nd order with Mozeke Products. Your shop will be removed from this list if you have not placed an order in the past 12 months. Please contact us if you'd like your store information to appear differently.
For Resale Only
All products are to be purchased for resale only. Your wholesale account is not to be used by anyone other than you or an approved representative of your company, which must be on file with Mozeke. Wholesale products are not for gift giving or personal use. We reserve the right to terminate any wholesale account found to be violating this agreement.
Returns
All sales are final. It is the buyer’s responsibility to know what will sell in his or her store and you assume this responsibility when you place your order with Mozeke Products. No “Buy Backs” or returns.
Defects/Shipping Damages
We will replace all damaged/defective merchandise for an identical item. Please contact us before returning any products. If items are received damaged contact us immediately so we can arrange accommodations. All wholesale orders will be shipped with proper insurance, and we are not responsible for damages caused by the shipping carrier. If you have a shipping damage claim, please contact the shipping carrier and Mozeke Products immediately. Shipping damages are not our responsibility and are therefore not entitled for refund or exchange.